Tolt Service Group is committed to designing and delivering the best store infrastructure support solution based on each individual client’s requirements. After a thorough review of a customer’s business needs and associated service level requirements, we customize our retail equipment lifecycle management services by product, location, seasonality and any other variables that may affect their support model. Utility-based pricing – combining traditional insurance and Time & Materials pricing structures – further helps maximize client value.

Armed with a complete understanding of the client’s needs, we assign our store hardware service technicians to own the local, onsite customer relationships and everyday needs. Each technician is fully equipped with inventory and real-time system access at all times to effectively service their appointed clients and technologies. Our team essentially becomes an extension of the client’s team. This unique, user perspective allows Tolt Service Group to proactively identify and recommend solutions that minimize costs and optimize our client’s technology base.